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Improving the performance of water entrepreneurs in urban Kisumu, Kenya

Improving the performance of water entrepreneurs in urban Kisumu, Kenya

by Polly Markandya | Jul 4, 2018

Master Operators (MOs) are small-scale semi-autonomous water providers who serve low-income areas in Kisumu, overseen by Kisumu Water and Sewerage Company (KIWASCO) through a Delegated Management Model. MOs extend the supply network to many of the city’s poorer...
Achieving national impact through regulatory improvements

Achieving national impact through regulatory improvements

by Polly Markandya | Jun 6, 2018 | News

Can a new key performance indicator for the water regulator have a transformative impact on how utilities serve low-income customers across Kenya?   By Kariuki Mugo, WSUP Kenya Country Programme Manager For WSUP, working to improve the capacity of service...
Faustina Boachie: Interview with a leader in water and sanitation in Ghana

Faustina Boachie: Interview with a leader in water and sanitation in Ghana

by Polly Markandya | Mar 31, 2018

According to Faustina Boachie, head of Ghana Water Company’s Low-Income Customer Support Unit, there is a strong link between poor water and sanitation access and the socio-economic development and the political position of women. “As a young girl, my sisters and I...
Could a new ‘Sanitation Development Fee’ improve sanitation for low-income urban Kenyans?

Could a new ‘Sanitation Development Fee’ improve sanitation for low-income urban Kenyans?

by Polly Markandya | Mar 15, 2018 | News

Kenya’s National Water Master Plan envisions 80% national sewerage coverage by 2030 – ambitious, as only 35% of urban Kenyans currently have access to basic sanitation. Motivated and influential stakeholders like the Water Services Regulatory Board (WASREB), the body...
Willingness of Kenyan water utility customers to pay a pro-poor sanitation surcharge

Willingness of Kenyan water utility customers to pay a pro-poor sanitation surcharge

by Polly Markandya | Mar 15, 2018

Evaluating the willingness of Kenyan water utility customers to pay a little bit extra on their water bill to support slum sanitation. This Policy Brief explores the main factors that influence willingness to pay (WTP) among utility customers to pay a hypothetical...
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