by Polly Markandya | May 29, 2019
This Topic Brief presents WSUP’s experience supporting sanitation businesses oriented towards low-income customers in five cities. Each case study highlights changes to the business model or enabling environment with the potential to trigger business growth. In WSUP’s...
by Polly Markandya | May 28, 2019
Service providers involved in faecal sludge management are held back by a lack of current data on their customer base, operating standards and levels of service. Pula, a mobile app, was developed to address this data gap. This publication shares the learning from a...
by Polly Markandya | May 28, 2019
This Practice Note describes the design process behind development of a mobile app, Pula, inspired by GV’s Design Sprint method. Pula aims to support vacuum tankers with their business while providing urban planners with data about sanitation in the city. See...
by Polly Markandya | Jun 4, 2018
This Practice Note outlines the development of a toilet database to support sanitation business development and public health monitoring in Lusaka. Currently being tested in the peri-urban area (PUA) of Kanyama, the electronic database enables information on the...
by Polly Markandya | Nov 13, 2017
Service providers involved in faecal sludge management (FSM) are held back by a lack of current data on their customer base, operating standards and levels of service. This Practice Note introduces PULA, an innovative mobile app now being developed to bridge the data...