• About us
    • Our Story
    • How we create impact
    • Why WASH matters
      • Health
      • Education
      • Employment and economy
      • Women & girls
      • Climate change
      • Environmental pollution
    • Our team
    • Accountability and financials
      • Governance
      • Financials
    • Contact us
  • Where we work
    • Bangladesh
    • Ghana
    • Kenya
    • Madagascar
    • Mozambique
    • Zambia
    • Uganda
  • Partner with us
  • Resources
    • Latest research
      • Innovative approaches to water & sanitation service delivery
      • Institutional capacity
      • Business development & public-private collaboration
      • Policy, planning & sector reform
      • Regulation
      • Financing
      • Citywide inclusive sanitation
      • Integrating water & sanitation with urban development
      • Climate resilience & water security
      • Hygiene & behaviour change
      • Gender & inclusion
      • Assessing impact
    • Sector functionality framework
    • Utility strengthening framework
    • Academic collaborations
    • WSUP’s Theory of Change
  • Advisory
    • About WSUP Advisory
    • Services
    • Areas of expertise
    • Projects
    • Meet the team
    • Contact Advisory
  • Media Centre
    • Browse all
  • Charity
    • Fundraise for WSUP
    • Pledge your birthday
    • In-memory or celebration
    • Leave a gift in your Will
  • Careers
    • Vacancies
  • About us
    • Our Story
    • How we create impact
    • Why WASH matters
      • Health
      • Education
      • Employment and economy
      • Women & girls
      • Climate change
      • Environmental pollution
    • Our team
    • Accountability and financials
      • Governance
      • Financials
    • Contact us
  • Where we work
    • Bangladesh
    • Ghana
    • Kenya
    • Madagascar
    • Mozambique
    • Zambia
    • Uganda
  • Partner with us
  • Resources
    • Latest research
      • Innovative approaches to water & sanitation service delivery
      • Institutional capacity
      • Business development & public-private collaboration
      • Policy, planning & sector reform
      • Regulation
      • Financing
      • Citywide inclusive sanitation
      • Integrating water & sanitation with urban development
      • Climate resilience & water security
      • Hygiene & behaviour change
      • Gender & inclusion
      • Assessing impact
    • Sector functionality framework
    • Utility strengthening framework
    • Academic collaborations
    • WSUP’s Theory of Change
  • Advisory
    • About WSUP Advisory
    • Services
    • Areas of expertise
    • Projects
    • Meet the team
    • Contact Advisory
  • Media Centre
    • Browse all
  • Charity
    • Fundraise for WSUP
    • Pledge your birthday
    • In-memory or celebration
    • Leave a gift in your Will
  • Careers
    • Vacancies
Marketing the un-marketable? Selling sanitation in Bangladesh

Marketing the un-marketable? Selling sanitation in Bangladesh

by Polly Markandya | Jul 30, 2020 | News

In an environment where many are unwilling to pay for sanitation, how can we promote safe services? In Bangladesh, WSUP is trialling different marketing models to encourage greater uptake of services. We tested door-to-door brand promoters with promotions running in...
Customer experience: everyone’s business and no one’s responsibility

Customer experience: everyone’s business and no one’s responsibility

by Polly Markandya | Jul 24, 2020 | News

By Lorine Arodi, Business Development Lead, Kenya Opinions formed at the point of purchase are not fixed. Customers continually re-evaluate the value of the products and services they buy against the experience they receive, which is why companies must invest time and...
Water in Uganda: the challenge of offering services to small towns

Water in Uganda: the challenge of offering services to small towns

by Polly Markandya | Jun 23, 2022

By Bridget Teirney Life in small towns is rapidly changing for communities across Africa. In the next twenty years the urban population is expected to double, and urban land cover to triple. But urbanisation isn’t just impacting the continents’ large and mega cities....
Page 5 of 5«12345

Support our work

Donate now

Newsletter

Sign up to receive updates

Sign up

Tags

2021 africa digital Ghana groundwater Hygiene Kenya partnerships regulation Sanitation sewers smart water technology Water world water day world water week
Sign up for our Newsletter to receive all the latest WSUP news straight to your inbox

International secretariat registered at:

124 City Road, London, EC1V 2NX, UK

Companies House 05419428

WSUP Charity 1170651
  • About us
  • Where we work
  • Partner with us
  • Advisory
  • Media Centre
  • Resources
  • Careers
  • Charity




© WSUP
  • Cookie Policy
  • Privacy Notice
  • Policies
  • Report a Concern